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Common Questions

Everything you need to know about GymDate.

Q.How do I book a gym session?

Simply find a gym on our 'Explore' page, select a membership pack (Daily, 10-Day, or Monthly), and complete the payment. You'll receive a digital pass with a QR code immediately.

Q.What do I need to show at the gym reception?

Just open your GymDate account on your phone and show the QR code of your active booking to the receptionist. They will scan it and let you in.

Q.Can I use multiple gyms with one pack?

Our '10-Day' and 'Monthly' packs allow you to visit any partner gym in our network. Daily packs are usually restricted to the specific gym you chose at the time of booking.

Q.Are there any hidden charges?

No. The price you see on the platform is what you pay. It includes all taxes and gym entry fees.

Q.What if I can't attend my session?

Daily passes are valid for the specific date chosen. If you have a 10-day or monthly pack, you can use your sessions anytime within the validity period (usually 30 days).

Still have questions?

Our support team is here to help you 24/7.