Gym Partner Terms & Conditions

GYMDATE – GYM / FITNESS PARTNER TERMS & CONDITIONS Last Updated: 24 August 2026 Effective Date: 24 August 2026 These Gym/Fitness Partner Terms & Conditions ("Partner Terms") constitute a legally binding agreement between: SantoEdge Private Limited, operating the fitness aggregation and booking platform under the brand name "GymDate" ("GymDate", "Company", "SantoEdge", "we", "us" or "our"); and the gym, fitness centre, studio, fitness professional, wellness centre or other fitness service provider that is approved and onboarded onto the GymDate Platform ("Partner", "Gym Partner", "you" or "your"). These Partner Terms govern your participation in the GymDate platform, including listing, availability, booking, customer access, payments, commissions, promotions, technology usage and related services. By signing the Partner Agreement, completing onboarding, accepting bookings, accessing the GymDate partner dashboard, or otherwise participating in the GymDate platform, you acknowledge and agree to these Partner Terms. 1. GYMDATE PLATFORM GymDate is a technology and fitness aggregation platform that enables users to discover and access participating gyms, fitness centres, studios, classes and related services. GymDate may provide users with access to products including: • Day passes • Weekly passes • Multi-day passes • Monthly memberships • Long-term memberships • Fitness classes • Zumba, Aerobics, Dance • Personal training • Other fitness-related services GymDate's role may include marketing, customer acquisition, discovery, booking facilitation, payment facilitation, technology, communication, customer support and related platform services. The Partner remains responsible for providing the actual fitness services and maintaining its premises, staff, equipment and operations. 2. PARTNER ELIGIBILITY AND REPRESENTATIONS The Partner represents and warrants that: 1. It is legally authorised to operate its business. 2. It has obtained all licences, registrations, permissions and approvals required for operating its facility. 3. The information supplied to GymDate is accurate and complete. 4. It has the legal authority to enter into this arrangement. 5. Its facilities are reasonably safe and suitable for the services offered. 6. Its staff and trainers are appropriately qualified wherever qualification is legally or professionally required. 7. It will comply with applicable laws, regulations, taxation requirements, safety requirements and local rules. 8. It will promptly notify GymDate of any material change affecting its operations. GymDate may verify Partner information before or after onboarding. 3. PARTNER ONBOARDING GymDate may request documents and information including: • Business registration details • GST details, where applicable • PAN • Bank details • Owner/proprietor/director information • Address proof • Facility photographs • Pricing & timings • Services offered & equipment/facility details • Relevant licences or certifications GymDate may reject or delay onboarding where information is incomplete, inaccurate, suspicious or inconsistent with platform requirements. 4. GYMDATE PLATFORM LISTING Upon onboarding, the Partner authorises GymDate to display and promote relevant information relating to the Partner on the GymDate Platform, including business name, logo, photographs, videos, address, timings, services, facilities, pricing, promotional offers, partner descriptions, and customer ratings and reviews. The Partner grants GymDate a non-exclusive, worldwide, royalty-free right to use such materials for operating, marketing and promoting the GymDate platform and Partner listing. 5. PARTNER RESPONSIBILITY FOR LISTING INFORMATION The Partner is responsible for ensuring that its information displayed on GymDate is accurate. The Partner must immediately notify GymDate of changes relating to: • Pricing • Timings • Location • Services & facilities • Availability & capacity restrictions • Temporary or permanent closure • Holidays & class schedules GymDate shall not be responsible for losses arising from information that the Partner failed to update in a timely manner. 6. AVAILABILITY AND INVENTORY The Partner agrees to provide GymDate with accurate availability for the services offered through the Platform. The Partner shall make reasonable efforts to honour confirmed GymDate bookings. The Partner shall not knowingly accept a GymDate booking and subsequently refuse admission solely because the customer came through GymDate. 7. BOOKINGS GymDate may facilitate bookings on behalf of users. The Partner agrees to honour valid and properly confirmed GymDate bookings subject to the applicable booking conditions. Upon customer arrival, the Partner may verify booking ID, QR code, OTP, user identity, and pass validity. The Partner shall not impose unauthorised additional charges on a GymDate user for a service already included in a confirmed booking. 8. COMMISSION For bookings generated through GymDate, the Partner agrees to pay GymDate the commission/take rate specified in the applicable commercial agreement, onboarding document or Partner dashboard. Unless otherwise agreed in writing, the standard GymDate commission may be 20% of the applicable booking value, subject to the commercial terms agreed with the particular Partner. 9. TAXES Each party is responsible for its own tax obligations arising from the arrangement. Where applicable, GST, TDS, withholding or other statutory deductions may be applied in accordance with Indian law. The Partner shall provide accurate GST and tax information where required. 10. PAYMENT SETTLEMENT GymDate may collect customer payments on behalf of itself and/or facilitate payment collection through authorised payment gateways. Partner settlements may be made after deduction of: • GymDate commission; • Applicable taxes or statutory deductions; • Approved refunds; • Chargebacks; • Adjustments; • Promotional contributions where applicable. 11. SET-OFF AND ADJUSTMENTS GymDate may adjust amounts payable to the Partner against amounts owed by the Partner to GymDate where legally permissible and contractually applicable, such as booking reversals or refunds attributable to Partner conduct. 12. CUSTOMER NON-CIRCUMVENTION The Partner acknowledges that customers introduced through GymDate constitute a commercially valuable acquisition channel for GymDate. Accordingly, during the Partner's participation in GymDate and for 12 months after termination, the Partner shall not knowingly use customer information obtained solely through GymDate to bypass GymDate for the purpose of avoiding GymDate commission or platform charges. 13. CUSTOMER OWNERSHIP AND PLATFORM RELATIONSHIP Customers using GymDate may interact with both GymDate and the Partner. The Partner acknowledges that GymDate invests resources in marketing, technology, customer acquisition, platform development, payment infrastructure, support, promotions, and brand development. 14. NO DIRECT BOOKING REDIRECTION The Partner shall not deliberately instruct or encourage a customer who has discovered or booked the Partner through GymDate to cancel a GymDate booking, avoid GymDate payment, or pay outside the Platform to avoid commission. 15. PARTNER PROMOTIONS GymDate may offer promotional campaigns involving the Partner. Any Partner-funded promotion must be separately agreed or clearly communicated before implementation. 16. CUSTOMER EXPERIENCE The Partner agrees to provide users with a reasonable and professional customer experience, maintain cleanliness and equipment safety, avoid discriminatory treatment, and honor confirmed bookings. 17. EQUAL TREATMENT OF GYMDATE USERS The Partner shall not deliberately provide GymDate customers with materially inferior treatment solely because they originate from GymDate. 18. SAFETY AND FACILITY RESPONSIBILITY The Partner remains responsible for the safety and operational condition of its facility, equipment maintenance, fire and emergency procedures, hygiene, and safe operation. 19. PARTNER STAFF The Partner is solely responsible for its employees, trainers, instructors, contractors and personnel. Nothing in this agreement creates an employer-employee relationship between GymDate and Partner personnel. 20. CUSTOMER COMPLAINTS The Partner agrees to cooperate reasonably with GymDate in investigating and resolving legitimate customer complaints. 21. REFUNDS CAUSED BY PARTNER Where a customer is unable to use a confirmed booking because of an issue attributable to the Partner (such as unexpected closure or refusal of valid entry), GymDate may facilitate a refund and adjust the applicable amount from future settlements. 22. PARTNER CANCELLATION The Partner should avoid cancelling confirmed bookings except where reasonably necessary. Repeated cancellations may negatively affect search visibility and booking eligibility. 23. MISUSE AND FRAUD The Partner shall not create fake bookings, manipulate attendance records, create artificial reviews, or falsify settlement data. 24. PROOF OF CUSTOMER VISIT The Partner agrees to use GymDate's attendance verification tools (QR codes, OTPs, digital attendance) accurately. 25. DATA AND CUSTOMER INFORMATION The Partner shall use customer information only for legitimate booking fulfillment and in accordance with applicable privacy laws. The Partner shall not sell or export GymDate customer data. 26. GYMDATE DATA AND INTELLECTUAL PROPERTY All proprietary GymDate systems, software, analytics, databases, dashboards, and trademarks remain the exclusive property of SantoEdge Private Limited. 27. CONFIDENTIALITY The Partner shall keep confidential all non-public commercial terms, commission rates, customer information, and business reports received from GymDate. 28. MARKETING RIGHTS The Partner authorises GymDate to use the Partner's business name, logo, photographs, and service details for marketing GymDate and the Partner's listing across web, app, social media, and digital campaigns. 29. EXCLUSIVITY Unless expressly agreed in a separate written agreement, these Partner Terms do not require the Partner to list exclusively with GymDate. 30. SERVICE QUALITY AND REVIEWS GymDate may display aggregated customer ratings and reviews on the Platform. The Partner shall not manipulate reviews or coerce customers. 31. PLATFORM RANKING AND VISIBILITY GymDate determines Partner listing visibility based on objective factors including ratings, booking conversion, availability, cancellation rate, and customer feedback. 32. NO GUARANTEE OF CUSTOMER VOLUME Participation in GymDate provides an additional acquisition channel and does not guarantee specific booking numbers or revenue figures. 33. PARTNER'S INDEPENDENT BUSINESS The Partner remains an independent contractor. Nothing creates a partnership, joint venture, franchise, or agency relationship. 34. LIABILITY The Partner is solely responsible for its own facility, staff, equipment, services, licenses, regulatory compliance, taxes, and operations. 35. PARTNER INDEMNIFICATION The Partner agrees to indemnify and hold harmless SantoEdge Private Limited and GymDate from claims arising from unsafe facility conditions, partner negligence, or violation of applicable laws. 36. INSURANCE The Partner is encouraged and may be required to maintain appropriate commercial general liability and facility insurance. 37. AUDIT AND VERIFICATION GymDate may reasonably verify Partner activity for settlement reconciliation and fraud prevention. 38. ACCOUNT SUSPENSION GymDate may temporarily suspend or restrict a Partner where reasonably necessary to protect users, platform integrity, or security. 39. TERMINATION Either party may terminate the partnership by providing notice as per the commercial agreement. Serious breaches or fraud justify immediate termination. 40. EFFECT OF TERMINATION Following termination, new bookings are disabled, valid existing bookings are honored, and outstanding settlements are reconciled. 41. FORCE MAJEURE Neither party shall be liable for failure to perform caused by events beyond reasonable control including natural disasters, epidemics, or telecommunications outages. 42. MODIFICATION OF PARTNER TERMS GymDate may update these Partner Terms from time to time. Material changes will be communicated through the Partner dashboard or registered email. 43. COMMUNICATIONS The Partner agrees to receive operational updates, booking notifications, settlements, and policy notices via email, phone, WhatsApp, SMS, or partner dashboard. 44. DISPUTE RESOLUTION Disputes will first be addressed through good-faith commercial discussions, without limiting statutory legal remedies. 45. GOVERNING LAW AND JURISDICTION These Partner Terms are governed by Indian law, subject to the jurisdiction of courts in Visakhapatnam, Andhra Pradesh. 46. SEVERABILITY If any provision is found invalid, the remaining provisions continue in full force and effect. 47. NO WAIVER Failure to enforce any provision does not waive the right to enforce it later. 48. ENTIRE AGREEMENT These Partner Terms together with executed onboarding agreements and platform policies constitute the full agreement between the parties. 49. PARTNER ACKNOWLEDGEMENT By onboarding with GymDate or logging into the Partner Portal, the Partner confirms that it has read, understood, and agreed to all provisions of these Partner Terms. 50. COMPANY INFORMATION Brand: GymDate Legal Entity: SantoEdge Private Limited Registered Office: Visakhapatnam, Andhra Pradesh, India Website: https://gymdate.in Partner Support: +91 8143186677 / partner@gymdate.in Official Email: support@gymdate.in PARTNER ACCEPTANCE By electronically accepting or signing these Terms, the Partner confirms agreement with all stated terms & conditions. For SantoEdge Private Limited / GymDate © 2026 SantoEdge Private Limited. All rights reserved.